Get in Touch
We’re here to help. Reach out to us for any inquiries.
Email Us
For support, billing, privacy, or any other inquiries — we use a single point of contact.
admin@preparaitor.chCompany
CHW-Services
Ettenhauserstrasse 46
8620 Wetzikon
Switzerland
Support Hours
Monday–Friday
09:00–17:00 CET/CEST
Excluding Swiss public holidays.
Response Time
We aim to reply within 2 business days for all users. That’s a target, not a guarantee — busy weeks or complex issues can take longer.
Critical security issues are prioritised — mark the subject line Urgent: account security
and we’ll look at it as soon as possible.
Looking for quick answers? Check out our FAQ page.