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Get in Touch

We’re here to help. Reach out to us for any inquiries.

Email Us

For support, billing, privacy, or any other inquiries — we use a single point of contact.

admin@preparaitor.ch

Company

CHW-Services

Ettenhauserstrasse 46

8620 Wetzikon

Switzerland

Support Hours

Monday–Friday

09:00–17:00 CET/CEST

Excluding Swiss public holidays.

Response Time

We aim to reply within 2 business days for all users. That’s a target, not a guarantee — busy weeks or complex issues can take longer.

Critical security issues are prioritised — mark the subject line Urgent: account security and we’ll look at it as soon as possible.

Looking for quick answers? Check out our FAQ page.