Accessibility Statement

1. Our Commitment

CHW-Services is committed to ensuring that preparAItor is accessible to everyone, regardless of ability or technology used. We recognize the importance of an inclusive digital experience and work to meet or exceed the standards set out in the European Accessibility Act (EAA) and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

2. Conformance Standards

preparAItor targets conformance with WCAG 2.1 Level AA. We also follow best practices recommended by the European Accessibility Act, which has been enforceable since 28 June 2025.

3. Accessibility Features

Our platform includes the following accessibility features:

• Semantic HTML: We use proper heading structure, landmarks, and ARIA labels to help screen readers navigate content.
• Keyboard navigation: All interactive elements are accessible via keyboard, with visible focus indicators.
• Color contrast: Text meets or exceeds WCAG AA contrast ratios in both light and dark modes.
• Dark mode: A full dark theme is available for users with light sensitivity or who prefer reduced screen brightness.
• Responsive design: The site works on desktop, tablet, and mobile devices, and respects user font size preferences.
• Screen reader compatibility: Tested with modern screen readers (NVDA, JAWS, VoiceOver).
• Multilingual support: Full content available in English, German, French, and Italian.
• Clear typography: We use readable font sizes, appropriate line spacing, and avoid dense walls of text.
• No auto-playing media: Videos do not autoplay; users control playback.
• Alt text on images: Meaningful alternative text is provided for informative images.

4. Known Limitations

We are actively working to improve accessibility. Current known limitations include:

• Some marketing video content may not yet have full captions or transcripts.
• Some third-party embedded content (e.g., Stripe checkout) follows its own accessibility standards, which we cannot directly modify.
• AI-generated documents (cover letters, emails) should be reviewed for accessibility before sharing, as output is based on your input.

If you encounter any other accessibility barriers, please let us know so we can address them.

5. Feedback and Support

We welcome your feedback on the accessibility of preparAItor. If you encounter accessibility barriers or have suggestions for improvement, please contact us at admin@preparaitor.ch.

When reporting an issue, please include:

• The URL of the page where you encountered the issue
• A description of the problem
• The assistive technology and browser you are using (if applicable)

We aim to respond to accessibility feedback within 10 business days and to address valid issues as quickly as possible.

6. Compatible Browsers and Assistive Technology

preparAItor is designed to be compatible with recent versions of:

• Browsers: Chrome, Firefox, Safari, Edge (current and previous major version)
• Screen readers: NVDA, JAWS, VoiceOver (macOS/iOS), TalkBack (Android)
• Operating systems: Windows, macOS, Linux, iOS, Android

Older browsers or assistive technologies may have limited support.

7. Alternative Access

If you are unable to access any content or functionality on preparAItor due to a disability, please email admin@preparaitor.ch and we will provide the information in an alternative format or arrange an alternative means of accessing the service.

8. Enforcement Procedure

If you are dissatisfied with our response to an accessibility complaint, you may contact the Swiss Federal Data Protection and Information Commissioner (FDPIC) or, if you are in the EU, your national accessibility enforcement body.